our guiding principles

offering a more nuanced perspective on the new american middle

 

What we once referred to as Middle America has morphed into a more complex, more diverse, and more fractured group of consumers.

They represent a massive, and thus influential, audience for virtually every brand. At BMDG, we refer to this group of consumers as the New American Middle, and we know how they think, what they feel, and what they aspire to. We put them at the center of everything we do, always seeking to provide them with valuable experiences that are relevant to their lives.

It’s a shift in perspective from most marketers, who are talking to these groups from far away—if they are talking to them at all—instead of face-to-face, defining them not by what they are but by what they are not. At BMDG, we’re much more interested in what this New American Middle is: the center of your business, and the core of our work.

making aspirational inspirational

 

We fully embrace the logic that people want something they can aspire to. But somewhere down the line, the meaning of the word aspirational changed from “what you want” to “what you should want.” Part of our commitment to meeting the needs of the New American Middle consumer is developing a more nuanced understanding of what these groups of people aspire to, what leaves them feeling proud and fulfilled. The brands we partner with understand this and deliver it for their consumers. They don’t dangle perfect Instagram lives in front of them. They make their consumers happy, not frustrated. Aspirational, yes. Undesirable or unattainable, no (thank you).

authenticity, civility, and humility rule (at bmdg)

 

Working with agencies can often be a challenging experience, with egos and self-centeredness casting a cloud over the relationship. Here at BMDG, we’ve consciously, and conscientiously, worked to develop our team and our methods based on the principles of commitment, introspection, and humility. These values are our secret sauce—they allow us work collaboratively with our clients’ internal teams, and that helps us build long-term relationships based on trust and respect.